"Cracker Barrel has heeded to an old adage: The customer is always right.
Late Sunday, the Tennessee-based restaurant chain, which has 625 locations in 42 states, reversed course and said it would resume selling "Duck Dynasty" merchandise.
Customer outcry, the company said, forced it to reevaluate its decision to stop carrying merchandise from the popular reality TV show after controversial comments made by the show's star in a recent magazine interview.
"You told us we made a mistake," the company said on its Facebook page. "And, you weren't shy about it. You wrote, you called and you took to social media to express your thoughts and feelings. You flat out told us we were wrong. We listened. Today, we are putting all our Duck Dynasty products back in our stores." Ricardo Lopez / LA Times:
Late Sunday, the Tennessee-based restaurant chain, which has 625 locations in 42 states, reversed course and said it would resume selling "Duck Dynasty" merchandise.
Customer outcry, the company said, forced it to reevaluate its decision to stop carrying merchandise from the popular reality TV show after controversial comments made by the show's star in a recent magazine interview.
"You told us we made a mistake," the company said on its Facebook page. "And, you weren't shy about it. You wrote, you called and you took to social media to express your thoughts and feelings. You flat out told us we were wrong. We listened. Today, we are putting all our Duck Dynasty products back in our stores." Ricardo Lopez / LA Times:
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